Note: Bold options are answers to the questions
1. A project management information system consists of:
(a) A project management software package operating on appropriate computer facilities
(b) Software, documents, and procedures
(c) Automated tools and manual methods for gathering, recording, filtering, and dissemination of pertinent information for members of a project team
(d) All of the above
2. What is the term used for processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control monitoring, and the ultimate disposition of project information?
(a) Project Communications Management
(b) Project Scope Management
(c) Project Procurement Management
(d) Project Integration Management
3. Which of the following processes of Project Communications Management involves developing an appropriate approach and plan for project communications based on stakeholder’s information needs and requirements, and available organizational assets?
(a) Manage Communications Management
(b) Plan Communications Management
(c) Control Communications Management
(d) None of the above
4. The tools and techniques used in the process of Manage Communications excludes
(a) Information Management System
(b) Communication Technology
(c) Communication Models
(d) Communication Requirements Analysis
5. The choice of communication technology is not affected by
(a) Project Environment
(b) Skills of the project team
(c) Sensitivity and confidentiality of the information
(d) Ease of use
6. An arrangement that provides a set of standard tools for the project manager to capture, store and distribute information to stakeholders about the project’s costs, schedule progress, and performance is known as:
(a) Performance Reporting
(b) Information Management System
(c) Expert Judgment
(d) None of the above
7. Your status meetings have project stakeholders from various parts of the globe. Which of the following is best to avoid communication errors during the meeting?
(a) Use teleconferencing and send the meeting notes.
(b) Ask the stakeholders in your geography to stay on the call and tell the others that the meetings notes will be distributed to them via email.
(c) Create the communication plan.
(d) Exercise active listening and use video conferencing.
8. Getting project information to the right people at the right time and in a useful format is not as important as developing the information in the first place.
(a) True
(b) False
9. As the number of people involved in a project ____, the complexity of communications ____.
(a) Increases, decreases
(b) Decreases, increases
(c) Increases, stays constant
(d) Increases, increases
10. ____ involves collecting and disseminating performance information, including status reports, progress measurement, and forecasting.
(a) Performance reporting
(b) Information distribution
(c) Managing stakeholders
(d) Communications planning
11. ____ are often more effective than ____, particularly for sensitive information.
(a) Electronic communications, short face-to-face meetings
(b) Short face-to-face meetings, electronic communications
(c) Electronic communications, telephone conversations
(d) Telephone conversations, short face-to-face meetings
12. Project team members rarely need to see all project documentation.
(a) True
(b) False
13. ____ involves determining the information and communications needs of the stakeholders.
(a) Performance reporting
(b) Information distribution
(c) Managing stakeholders
(d) Communications planning
14. The communications management plan will vary with the needs of the project.
(a) True
(b) False
15. Informal verbal communications are not effective ways to distribute information.
(a) True
(b) False
16. Information regarding the content of essential project communications comes from the ____.
(a) Organizational chart
(b) Communications management plan
(c) WBS
(d) Business case
17. The project’s ____ is a starting point for identifying internal stakeholders.
(a) WBS
(b) Organizational chart
(c) Business case
(d) Communications management plan
18. “Many meetings are most effective with the minimum number of participants possible.” Which guideline to help improve time spent at meetings does this statement relate to?
(a) Determine if a meeting can be avoided.
(b) Determine who should attend the meeting.
(c) Define the purpose and intended outcome of the meeting.
(d) Run the meeting professionally.
19. A communications management plan should include all of the following, EXCEPT:
(a) Glossary of Common Terminology
(b) Person that will issue weekly reports
(c) Escalation List/Contacts
(d) Risk Register
20. You are the Project Manager and are responsible for the development of a mall. As with any construction project, there will be multiple iterations of blueprints and engineering drawings, so you have decided to create an online database that can be used to query the documents by name, type, date, etc. This is an example of what type of communication tool?
(a) Project Management Information System
(b) Lessons Learned
(c) Configuration Management System
(d) Project Records
